Project Spotlight…

Eglin Air Force Base CCSS

IIa's staff working at Eglin Air Force Base on the Combined Customer Support Services contract provides base education and training, and personnel support services to the more than 12,000 military and civilian employees at Eglin AFB, including Base Enlisted Specialty Training (BEST), personnel systems management, distance learning, education services, civilian employee development and training, military formal training, awards and decorations, and military records.

Our 23 Eglin staff members are located in three separate buildings on base. Steve Gardner, our Project Manager, says the records section in the Military Personnel Flight has been very affected by the deployments to Iraq. Their workload has significantly increased as they are responsible for helping members update their Emergency Data Forms, which all troops being deployed are required to review before being deployed. These forms are critical in that the Air Force uses this information to notify the appropriate family members in the event of a death or serious injury. Our staff is responsible for making all changes to these forms.

In addition to managing these types of records, IIa staff members

• conduct staff assistance visits to all units on base enlisted training.
• provide on-base testing.
• counsel military personnel on tuition assistance and officer commissioning programs.
• manage the personnel computer system for all military personnel.
• schedule and oversee onsite training for base personnel.
• process paperwork for all personnel's offsite training.
• maintain accurate, complete, and up-to-date records pertaining to education, training, and military personnel areas.
• process and update all awards and decorations for base personnel.
• partner with the Air Force to ensure that personnel have the training required to meet both the base and Air Force missions.

Each IIa CCSS staff member is aware that customer satisfaction is the most important aspect of his or her job; we strive for accuracy, completeness, timeliness, and good humor in our day to day operations. After less than nine months of partnering with the Education and Training Flight personnel, Eglin was named Best Education Center in Air Force Materiel Command.

Military Education Center (left to right) Front row: Rochelle Oleksuk, Paula Andrus, Melanie Mendez. Second row: Richard Smith, Helen Salley, Bill Kaseman, Fredy Page.	Military Systems Management, Records, Awards and Decorations (left to right) Front row: Jodie Owen, Sandra Sterling, Rose Tillery. Second row: John Wingo, Steve Belany, Kate Williams, Brian Hayes.
Civilian Training (left to right) Front row: Lisa Ross, Bruce McNair, Mischele de Vos, Marvin Lesher. Second row: Scott Temple, Liz Williams, Cindy Woods, Novella Lewis. Back Row: Steve Gardner.